Refund Policy

How can I make returns or exchanges?

If you are not satisfied with your order, returns will be accepted for full refund for up to 15 business days from the date of receipt. Returns will be accepted for exchange for up to 30 days from date of receipt. All online orders must be returned by shipping directly to our New York City corporate office. Customers are responsible for return shipping costs. For products purchased through a boutique, please contact the store directly. For any further assistance, please contact concierge@coinusa.com.